Privacy Policy

We collect the following personal data when you use our services:

• Identity information: Name, surname
• Contact information: Email address, phone number, delivery address
• Transaction information: Order history, payment information (we do not store card details)
• Usage data: Pages visited, time spent, device type (via cookies)

We use your personal data for the following purposes:

• Processing and delivering your orders
• Providing customer support
• Sending order and shipping status updates
• Sending promotional emails (with your consent)
• Improving our website performance and user experience
• Complying with legal obligations

We do not sell or rent your personal data to third parties. We only share data with the following categories of service providers:

• Cargo companies: Name, address and phone number for delivery
• Payment providers: Information required to process secure payments (e.g. PayTR)
• Legal authorities: When required by law

Our website uses cookies to improve user experience. Cookies are used for the following purposes:

• Session cookies: To keep you logged in and maintain your cart
• Preference cookies: To remember your language and display preferences
• Analytics cookies: To understand how the site is used (anonymized data)

You can manage cookies through your browser settings. Disabling cookies may affect some features of the site.

We protect your personal data with industry-standard security measures:

• SSL/TLS encryption for all data transmissions
• Passwords are stored using one-way hashing (bcrypt)
• Credit card details are processed exclusively by PCI-DSS compliant payment providers — we do not store card numbers
• Server access is restricted to authorized personnel only

Under the Personal Data Protection Law (KVKK) and GDPR, you have the following rights:

• Right to know whether your personal data is being processed
• Right to request information about how your data is used
• Right to request correction of incomplete or inaccurate data
• Right to request deletion of your data
• Right to object to processing
• Right to data portability

To exercise your rights, please contact us at privacy@enmostore.com.

For questions about this privacy policy or your personal data, please contact:

• Email: privacy@enmostore.com
• Address: Enmo Store, Istanbul, Turkey