Shipping & Delivery
Your orders arrive fast and safe, right at your door.
Delivery Times
Orders placed on weekdays before 2:00 PM are shipped the same day. Orders placed after 2:00 PM or on weekends are shipped the next business day.
| Delivery Option | Estimated Time | Fee |
|---|---|---|
| Standard Shipping | 2–4 Business Days | ₺29.90 |
| Express Shipping | 1–2 Business Days | ₺59.90 |
| Free Shipping | 2–4 Business Days | FREE |
Shipping is free on orders over ₺500. No shipments are made on weekends and public holidays.
Shipping Fees
Shipping fees are determined by the order total and selected shipping option. The exact fee is displayed at checkout.
🎉 Free Shipping Campaign
All orders with a cart total of ₺500 or more qualify for completely free standard shipping.
Orders paid with cash on delivery incur an additional ₺15 cash-on-delivery fee.
Carriers
Your orders are shipped via one of our contracted carriers. The carrier used will be specified in your order confirmation email.
Yurtiçi Kargo
Nationwide network in Turkey
Aras Kargo
Fast and reliable delivery
MNG Kargo
Wide branch network
Order Tracking
Once your order is shipped, a tracking number will be sent to your registered email address. You can use this number on the carrier's website or app to track your package.
Your order has been received and is being prepared.
Your order has been handed over to the carrier.
Your order is on its way to you.
Your order has been delivered successfully.
Missing / Damaged Products
If you receive a missing or damaged product, please contact us within 48 hours with photos. We will resolve the issue as quickly as possible.
- Take photos of the packaging and the damaged product.
- Contact us at support@enmostore.com with your order number and photos.
- We will arrange a replacement or full refund as quickly as possible.